Field Service:

When service issues arise with your nuclear imaging equipment you need a service engineer who can come to the table with strong diagnostic skills. Our team of engineers, OEM factory trained, average over 20 years in the imaging field. We are dedicated to resolving imaging issues with quick on-site response times, while at the same time, offering our customers savings compared to OEM's high per hour service rates. We realize all customers are different and customize service contracts to meet your facilities needs. Let AIS prove to you why we are the number one choice in nuclear imaging service on the East Coast.

Our Field Service Engineers are factory trained and certified on the following equipment:

Ultrasound - GE, Philips, Toshiba, and Siemens - all models
CT - GE, Toshiba, Siemens, and Philips - all models
X-Ray - GE, Philips, Toshiba, and Siemens - all models

Application Support:

AIS is sensitive that time is of the essence when application questions arise. Answers are needed immediately while patients are waiting. AIS has 2 applications specialists dedicated to handle any application questions/problems. Both of our application specialists are certified nuclear medical technologists and find they can offer their customers a true insight to application issues. Whether phone support or on-site application training, AIS, can offer a solution to any application question that may arise.

Technical Phone Support:

AIS has provided technical support to our customers for years. This experience has resulted in our service team's abilities to work with in-house personnel to solve many service issues within minutes. AIS is dedicated to quick response times and will have an engineer in touch with you within 30 minutes of your call.

Relocations/Installations:

AIS has relocated and installed hundreds of systems through the years. Our dedicated relocation team has the experience you need to handle your imaging equipment with care. Our team works closely with your site to ensure your relocation is completed with little "down-time." Careful site planning and strong communication is required to relocate equipment. AIS has mastered the step-by-step procedures that guarantee your relocations goes smoothly. AIS has 2 trucks dedicated to relocations. We can provide all the necessary equipment to make your relocation successful. Whether special rigging, equipment or tools are needed to complete your relocation, AIS has the solutions. All of our relocations are covered with insurance and we guarantee that your relocated equipment will operate in the same condition as before the relocation as well as to OEM specifications.