|
When explaining about the superior quality products and services that AIS provides, our customers say it best:
"Responsible for nuclear camera maintenance at WakeMed I often reach-out to Absolute Imaging Solutions for assistance on camera repairs. They have my back and have never failed to meet my expectation. Problems are often resolved by their excellent remote technical support. Needed repair parts identified and rapidly shipped. On occasions when parts failed to correct the problem, Absolute Imaging Solutions rapidly credited parts return without charging a restocking fee. When onsite support is required I have found all staff members, prompt, courteous, and very knowledgeable professionals. Absolute Imaging Solutions has my highest recommendation for all your nuclear camera needs."
Christopher Polmer
Radiology Engineering Specialist
WakeMed Health & Hospitals
(919) 350-7544
"We have been a customer of AIS for four years. We have found the staff to be very friendly, helpful and knowledgeable in all aspects of nuclear medicine. Over the years we have built a strong relationship with AIS. Their service has been exceptional and we often get advice from them concerning other issues in nuclear medicine. I highly recommend AIS for any needed services."
Linda Dougherty, CNMT, RT(N)
Cardiology/Gastroenterology Associates
Myrtle Beach, SC
"We at Southeastern Heart & Vascular Center have had the privilege of working with Absolute Imaging Solutions since 2004. AIS has consistently demonstrated a quick response time on service calls. The quality of service they provide has been excellent and professional.
Southeastern Heart & Vascular
"Absolute Imaging Solutions provides excellent support to our program with service, parts and technical support at a significant cost savings"
F. Mark Ramsey CRES
Senior Radiology Engineer for Clinical Equipment Management Program
Novant Health
"I have been in the Nuclear Medicine profession for 32 years and have always valued excellence in service to keep my equipment at peak performance. Operations in a small institution require maximum equipment uptime with limited resources to maintain the volumes necessary to justify your service.
"In these tough economic times, I was faced with losing my original manufacturer service contracts due to a merger with a larger institution. As everyone knows, original manufacturer’s service contracts are very expensive and usually the first things to cut when trying to save capital. Absolute Imaging Solutions (AIS) was able to give us the quality we expect along with a price we could afford to maintain service from a very experienced and knowledgeable source without having to limit ourselves to in-house service. Their service engineers have years of experience working with Nuclear Medicine cameras.
"Service is always prompt and professional and we have experienced very limited downtime."
Mr. Tommy J. Everhart, RT, CNMT,RVT
Coordinator of Nuclear Medicine and Cardiovascular Services
Lexington Memorial Hospital, Inc.
A Division of Wake Forest Baptist Medical Center
Lexington, NC 27293
"AIS have provided BRHC-Valdese Hospital with excellent service for many years. Their professionalism, quick response to calls and expertise allows us to serve our patients and community with a minimum of downtime."
Susan Duncan, CNMT
"The WRMC Nuc. Med. staff wants you and the AIS group to know, we appreciate the service you give us. The promptness and expedient end result leaves us very satisfied customers. Keep up the good work and thanks for being patient with me."
Michelle Osborn
Nuclear Medicine Department
Wilkes Regional Medical Center
"AIS is a reliable and dedicated team of knowledgeable engineers. We appreciate how prompt and proficient they are in handling last minute emergencies and scheduled services."
Nuclear Team @ Eagle Cardiology
"Just wanted to let you know how much we appreciate your years of service on out ADAC Gamma Camera and also out GE XRT Gamma Camera.
"Your service is superior, always very prompt, efficient and cost effective.
"We will continue using your service with Absolute Imaging Solutions, LLC. As long as you are here and we are here.
"Just wanted you to know that we know a winner when we see one."
Merlin Matter
CNMT Supervisor
Nuclear Medicine
Margaret Pardee Hospital
"Absolute Imaging Solutions is by far the best service company I have ever worked with. From the professional courtesy, to the outstanding response time that AIS provides, I could not imagine using a different company. The knowledge is superb from the small problems to the big ones. The tech support makes problems easy to fix and pin point the errors to get you back and running. My down time has been minimal thanks to AIS. I am very grateful for the guys and gals that have helped me (Jeff, Rich, Brian, Mark, and Lisa). This is one company that brings their A game every time and it shows through their actions. I have recommended them to several techs and that is a pretty big complement coming from me. Thanks to all the hard work and patient guys."
Jeremy Woodham
One very Grateful Technologist,
CNMT,RT(N),BS
"We love the C! Photon camera! Using the UltraSpect software has almost doubled our throughput. It’s also a lot easier as a technologist because there’s no lifting involved in loading and unloading patients. With our patient demographics we need a camera that can accommodate very large patients and still give a quality scan. We have found all these things in the C! Photon camera.
"AIS has been great through the whole process including purchasing and installation of the camera. Their service and applications departments have been prompt and professional when we have called with questions. We recommend the C! Photon and AIS to anyone who asks!"
Dori Rodus
Kentucky Cardiology
Absolute Imaging Solutions is the best nuclear service company I've ever encountered. I was privileged to know Mark Shina when he still worked for ADAC and performed the best work on our ADAC Genesys from a group of many. When Mark started AIS, my company continued our service relationship with him because we knew that he would hire only the best in the business to work with him.
The staff at AIS has exceptional knowledge and skills, are extremely prompt and professional, and are absolutely trustworthy. They've kept our nuclear camera beautifully tuned and serviced while keeping "down time" almost nonexistent.
When we approached AIS about upgrading to a dual-headed system, they recommended the new C! Photon2 camera with UltraSPECT software. I've always been skeptical about upright systems but I knew that if Mark and his crew thought that the camera system was good - then it would be.
The C! Photon2 system is GREAT! It's designed for ease of use with windows based software. I've been able to scan 450 lb patients and get decent images. Lifting patients is no longer required with this camera design. Claustrophobic patients are completely at ease because the camera allows their heads, arms, and legs to be free. (Not to mention the DVD player that patients can watch during the scan). Our patients love this camera and so do we!
During the recent global isotope shortage and public concern about medical radiation exposure, the UltraSPECT software with Wide Beam Reconstruction has allowed us to reduce our patient doses while continuing to acquire quality images. The Syntermed processing software is amazingly fast and user friendly. Between the 1/2 time scans and the lightening image processing time, we've been able to comfortably increase our patient load without increasing overtime.
We are fortunate to have a company the caliber of AIS provide our nuclear service and equipment needs.
Linda M. Clague, C.N.M.T, B.S., B.A.
Lewis-Gale Physicians
Nuclear Cardiac Imaging
Salem, Virginia
|